Onboarding Process (Step-by-Step)

Step 1: Submit the Application

     The agent must submit the eXp Commercial Application in order to start their onboarding process.

If you are interested in applying for a Letter of Intent or a Cap Deferment, after the join application is submitted, please click on the links below for more information:

Please see below if you are an agent who wants to create a Domestic Team

Definitions

  • Primary Agent means Contractor that will be the primary spouse on the Domestic Team. 

  • Secondary Agent means Contractor that will be the secondary spouse on the Domestic Team.

  • Cap Amount means an amount equal to $20,000 USD (Twenty Thousand and No/100 Dollars) of Company Dollar Amount shared between Primary and Secondary Spouses. 

  • Affiliation Year means the twelve (12) month period beginning on the date of the Agreement, and each of the successive twelve (12) month periods thereafter. 

  • Capped Status means that period during the Primary Spouses Affiliation Year after which the Spouses have generated net gross commission income on behalf of, and actually received by, eXp equal or greater than their respective Cap Amount.

  • Domestic Teams Plan Option – Sample Version

Step 2: License Verification

The Onboarding Analyst will review the agent’s license number/name on the state commission site and verify the license status, during this step. Please know that the agent’s application must match their name as licensed.

Step 3: Broker Approval

The Onboarding Analyst has reached out to the Broker Team for further information regarding your license status.

Step 4: Document Completion

The Onboarding Analyst will be sending the agent’s Independent Contractor Agreement (ICA) along with the ” Next Steps to Success ” email. Upon return of the ICA, the onboarding team will review the documents and send out any revisions needed during this step. Please know that all contracts are sent from the following email: [email protected]

  • Please note that the final four digits of your tax identification number must match on both your W-9 form and Direct Deposit form.

  • For guidance on completing your W-9, please refer to the document below. Alternatively, we recommend seeking the counsel of a tax professional for further assistance.

Step 5: License Transfer Step

Depending on the agent’s state, the ” Next Steps to Success ” email will contain detailed instructions on the next steps of the transfer process. It is very important that agents check their emails during the Onboarding process for any instructions the Onboarding or Broker Team may send. Once the agent’s license has been affiliated with eXp Commercial the agent will move to the final process of Onboarding.

Email: [email protected]

Step 6: Become an Active Agent

The Onboarding Analyst will be reviewing the agent’s file overall in order to convert to active in our system. The agent should be receiving an automated Welcome Email once converted to active in Enterprise. Please know that the $250 First Months Fee will be charged within 24-48 hours of being activated.

Congratulations and Welcome to eXp!

We would appreciate your feedback regarding your Onboarding experience. Within the next few days you will receive an email to complete your first NPS Survey; NPS FAQs