US Agent Center

Apply as an agent

eXp Realty / Residential: Quick Start Guide

Picture of Important Note:

Important Note:

Click on the toggle to the bottom left for the following day

Day 2 – Explore eXp World, Order Marketing Materials, and Set up eXp Communications

Day 2 Expectation:

1.25 hrs

Visit and Attend Tour in eXp World

  1. Visit eXp World, a next-generation metaverse platform that runs directly from web browsers. This move aims to enhance the modern real estate experience by offering a powerful, user-friendly web-based platform for collaboration, networking, and business development. 
    • Get FAST assistance in eXp World from:
      • eXpert Care Concierge
      • Broker Team
      • Tech Support
      • Accounting
      • and MORE! 

    2. Take the eXp World Tour 

    3.  Add eXpert Care to your phone 

    1. Unlock instant support by adding eXpert Care to your phone. Scan the QR code below for an instant contact card download. 

                           

  • eXpert Care Concierge Phone Number:  (833) 303-0610

  • eXp World: Go To >  Agent Support > eXpert Care Desk

10 mins

Twilio – Alternative Phone Extension (Optional)

Are you interested in having an alternative phone number? 

Twilio is a phone number and personal extension to utilize for your business. Once you are activated in eXp, you are automatically assigned an extension to go with your State Office number. This is an alias extension that will forward to your personal phone.

  • In order to obtain your extension please visit Expert Care. 

  • Note that some states require a business number on marketing materials, such as business cards, so check with your State Broker Team for compliance in your state.

Support Email: [email protected]

1 hr

Order Marketing Materials

Agent Starter Kit: 250 business cards and digital business card options, 15 presentation folders, a welcome booklet with important resources, an eXp Realty sticker and a branded mug. Below are the steps to access the Agent Starter Kit:

IMPORTANT NOTE: Use promo code EXPNEWAGENTWELCOMECREDIT to apply the discount manually. This Agent Starter Kit will also include your business cards.

  1. Click HERE  to access the login page on the BuildASign website.

  2. Enter your agent eXp Passport credentials.  

  3. Click “Continue Shopping”. You will land on the New Agent Starter Kit page. Scroll down and click “Buy Now” to proceed through the prompts.

  4. Choose your preferred business card design from the 8 options. Click “Continue”.

  5. Design the front and back of your business card using the intuitive design tool.  

  6. Click “Save and Continue”. All the contents of the New Agent Starter Kit have now been added to your shopping cart, but ONLY the business card will be displayed. This is normal. 

  7. If you need to go back and edit your design, click “Edit Design” from the shopping cart where you will be able to edit the front and back separately.

  8. If you need to checkout at a later time and don’t want to lose your design, your design will be saved in your shopping cart for 7-10 days. 

  9. Your shopping cart total will show $0 balance. (In order for the credit to apply appropriately, please ensure there are no other products in your shopping cart except for the New Agent Start Kit)

Note: It can take up to 2-3 weeks to receive your business cards once its been ordered

IMPORTANT: Submit ALL marketing materials for review to your designated broker team via email prior to ordering 

Broker Email: S[email protected]
Example: Florida → [email protected]

  • Access BuildASign to order your own custom designs such as;

  • Open House Signs

  • For Sale Signs

  • Event Banners

  • Business Cards

  • And More 

Join Build A Sign Workplace Group for more info or questions

Build A Sign FAQ 

5 mins

Setup Your eXp Email Alias and Signature (Optional)

This guide will help you send emails to clients using your eXp email alias. If you prefer not to edit your personal email, feel free to skip this section.

  1. Setup your Email Settings:

  1. Create an Email Signature for Your Primary Email: 

Example:

Amanda Calix | Realtor eXp Realty

Office: 111.111.111 | Cell: 954.111.1111   

[email protected]

www.exprealty.com

            

Recommendations:

  • Add eXp Logo to your email signature 

  • Use the eXp email address for all real estate communications. It is a marketing piece, it is something easy for clients to remember, and it’s also a way that eXp will communicate with the agent  

  • Be mindful of too many pictures or add-ons

5 mins

Setup Your Voicemail

Update your voicemail as a real estate professional to reflect your association with eXp Realty.

Example:
“Hello! This is Amanda Calix with eXp Realty. I am away from the phone right now. Please leave a detailed message, with your name and the best number to reach you and I will get back to you promptly! Thank you & have a great day!”

 

5 mins