State FAQs

The purpose of this document is to help agents and employees at eXp Realty find the answer to the most commonly asked questions.

State Broker Room - Help Office Info

Click HERE to access your state broker office.

For additional eXp support and information, click HERE to access the welcome area.

State Specific Marketing Compliance...

KY Law states that an agents name in advertising can not be more prominent than the broker’s (eXp Realty).This is meant to be vague, but your KY Broker Team has reached out to try to get clarification to help guide all of our eXp Kentucky agents to be sure they are compliant and limit the chance of you receiving fines/consequences for violations.

As a result, here is our recommendation:

  1. Have the agent’s name the same or smaller size as eXp (REQUIRED)
  2. Team Names can NOT have the terms ‘Realty’ or ‘Real Estate’. The terms ‘Team’ or ‘Group’ are allowed & your team name needs to be registered with the KREC.
  3. Have the agent’s name & eXp be the same font & color in regards to the text so the agent’s name is NOT more prominent (FYI…Roboto is the brand approved font)
  4. AND, have the agent’s name & eXp have the background color so the agent’s name is NOT more prominent.

There are signs approved where the agent’s name is a different color than eXp with the same background color. However, that does open up interpretation as to what it more prominent which is why we don’t recommend it.

KREC Advertising Rules & Advertising Statute

Where To Send Checks

For Commission Checks:

eXp Realty LLC
PO Box 603506
Charlotte, NC 28260-3506

Overnight/FedEx:

eXp Realty LLC
Lockbox #603506
1525 W WT Harris Blvd Charlotte, NC 28262

For Referral Checks:

eXp Realty LLC
PO Box 603506
Charlotte, NC 28260-3506

Overnight/FedEx:

eXp Realty LLC
Lockbox #603506
1525 W WT Harris Blvd Charlotte, NC 28262

For Escrow Checks:

Please complete this form:
Kentucky Escrow Check Request (ECR)

For Trust Account Checks:

Please complete this form:
Kentucky Escrow Check Request (ECR)

For Mobile Desposit Checks:

FTNI mobile app or Deposit Link